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Lesson 30: Choose a New Way to Respond

Recognize your “HOT BUTTONS”– your own trigger points in a conflict situation.

Why? When you can develop the self-awareness that you have “hot buttons” that cause an emotional response and often serve as the foundation for precipitating events in conflict, you will be much better able to manage your reaction. If you react especially “HOT” to any of these behaviors, what value, standard, belief or view of yourself does this behavior threaten?

Resources: The books recommended in class for Neuroscience and Coaching:

  • Molecules of Emotion – Candace Pert Emotional Intelligence – Daniel Goleman Who Switched Off My Brain – Caroline Leaf
  • Train Your Mind, Change Your Brain – Sharon Begley Quiet Leadership – David Rock
  • The Brain at Work – David Rock
  • Coaching with the Brain in Mind – David Rock and Linda Page The Mind and The Brain – Jeffrey Schwartz
  • Shifting Gears: A Brain-Based Approach to Engaging Your Best Self – Robin Rose
  • Difficult Conversations: How to Discuss What Matters Most – Stone, Douglas



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